Dropshipping is a retail fulfilment method where we (the seller) don’t keep the products you order in stock. Instead, when you make a purchase, we buy the item from a third-party supplier who ships it directly to you. This allows us to offer a wide variety of products without the need to hold inventory.

Shipping times may vary depending on the supplier and product availability. Generally, orders within the USA will arrive within 7-14 business days. We’ll keep you updated with tracking information so you can monitor your order's progress.

We offer free shipping on select products and orders over a certain amount. Please check our shipping policy for specific details on your order.

Once your order has shipped, we’ll send you a tracking number via email so you can easily track your package’s journey from our suppliers to your doorstep.

If you need to cancel or modify your order, please contact us as soon as possible. Since we process orders quickly, we may not be able to make changes once the order is in transit.

We’re sorry to hear that! If you received a damaged or incorrect item, please contact our customer service team within 7 days of receiving your order. We’ll work with you to resolve the issue, including issuing a return or sending a replacement.

We work with trusted suppliers to bring you high-quality products. If for any reason you’re not satisfied with your order, please reach out to our customer support team, and we’ll do our best to resolve the issue.

We provide detailed product descriptions and specifications for each item on our website. If you have specific questions about sizing, compatibility, or other concerns, feel free to reach out to us, and we’ll be happy to assist you.

Currently, we only ship to the USA, Canada , New Zealand , Australia and UK However, we are continuously expanding and hope to offer international shipping in the future.

You can reach our customer support team via email at support@zenithekart.com, or by using the contact form on our website. We're here to help and aim to respond within 1-2 business days.